Refund policy

We want you to love your purchase!

  • Returns: Eligible within 30 days of delivery. Items must be unused, undamaged, and in original packaging.
  • Refunds: Once we receive and inspect your return, refunds will be issued to your original payment method within 5–10 business days. Shipping costs are non-refundable unless the item was defective.
  • Defective / Incorrect Items: Contact us within 7 days of delivery. We’ll replace the item or issue a full refund, including shipping.

Contact: info@csbymark.com for returns, exchanges, or questions.